Non-Medical & Private Care · Hospice · Palliative · End of Life

A gentler way
to be cared for
at home.

Twenty-five years of compassionate, non-medical home care across Northumberland and surrounding communities. We walk alongside families through life's most tender chapter, with dignity, patience, and quiet expertise.

A pathway to a dignified and compassionate approach to care.

Bluebird Compassionate Home Care seal with bird illustration, Est. 2026
Est. 2026 Charlene Giles · End of Life Doula, RPN Northumberland · Surrounding Areas

A Note from Charlene

Charlene Giles

I've spent twenty-five years learning how to hold space for families at the hardest times.

Charlene Giles
Founder · End of Life Doula · RPN

Bluebird began because I wanted to offer the kind of care I'd want for my own family. Calm, deeply listening, and rooted in the belief that dying well is a part of living well. I built a team around me of people who share that belief.

If you're reading this, something has brought you here. I'd love to hear what's happening and see how we can help.

Why Bluebird

Specialty care, quiet expertise, and an advocate in your corner.

01

25 years in healthcare

Deep experience across hospice, palliative, and community care. Not a startup, not a franchise.

02

Specialty Care

We provide specialty care for life-limiting illness or end-of-life care within the comfort of your home.

03

System navigation

Our team has the extensive knowledge to navigate community services to help support your journey.

04

A true advocate

When complex care needs arise, we advocate for you and your family, gently and persistently.

Our Care

Flexible care, shaped around your family's needs.

We offer flexible care options for any complex care needs. Every situation is different. We tailor care plans around the specific shape of your days, your home, and your people.

Care at home
  • 24-hour Care Round-the-clock support, day and night.
  • Personal Care Assistance with daily living activities, hygiene, mobility, medication reminders and management, and meal prep, planning, and feeding.
  • Companion Care Light housekeeping, meal prep, medical appointments, social interaction, and emotional support.
  • Hospital Stays Essential one-on-one care for clients during hospital stays. Advocacy, presence, continuity.
  • Respite Care Temporary in-home respite, allowing caregivers to take breaks, reduce burnout, and manage their own well-being.
End-of-life support
  • Palliative Coordination Seamless support across home, hospital, or hospice setting.
  • Hospice Care Enabling clients to live comfortably at home during the final stages of life.
  • End of Life Doula Educator, guidance, and resource for a seamless transition. Bridging gaps for the dying individual and their family, ensuring a calm, dignified experience.
  • Grief & Loss Coaching A non-clinical, action-oriented service helping individuals navigate emotional challenges in a safe, non-judgmental space.
  • Pet Therapy Dogs Companionship and stress relief for individuals in your home setting.

Our Specialty Team

A small circle of specialists, each chosen for their heart as much as their training.

Lead
Specially Trained PSWs
Hands-on personal support, trained specifically for end-of-life care.
Coordinator
Palliative Care Coordinator
Connects your family with the right services at the right moment.
Guide
End of Life Doula
Providing holistic compassionate support to dying individuals and their families at home.
Educator
Educator Specialist
Helps families understand what lies ahead, gently.
Support
Grief & Loss Coaching
Non-clinical, action-oriented support for emotional challenges, in a safe, non-judgmental space.
Healing
Reiki Practitioners
Gentle energy work for comfort and calm.
Comfort
Therapy Dogs
Trained animals providing therapeutic interaction within home setting. Reduce stress, anxiety, and loneliness.

Planning Ahead

Peace of mind is a gift you give your family.

We don't sell planning, we teach it. Charlene and the team will sit with you and compassionately walk through the decisions most families don't know they can make in advance.

We provide monthly education sessions for our clients and family members and caregivers.

  • 01
    Advance Care Plan
    What you want, in writing, before you need it.
  • 02
    Directive & DNR
    Your wishes, clearly documented and honored.
  • 03
    How to Advocate
    Practical tools for navigating the system with confidence.

Service Area

Serving Northumberland and surrounding communities.

Northumberland County
Cobourg Port Hope Brighton Colborne Grafton Hastings Campbellford Warkworth Castleton Trenton

Reach Out

Call anytime.
No pressure, just a conversation.

If you're trying to figure out what's next, or just want to talk through what's possible, we're here. Charlene reads every message herself.

Area Northumberland & Surrounding Communities